Store Policy

Turquoise Canteen Tea is committed to your privacy and ensuring that your personal information is protected. This policy explains the types of personal information we collect, why we collect it, how we use, disclose and protect it and how you can update, manage, export and delete your information

Turquoise Canteen Tea, (referred to hereinafter as, “Turquoise Canteen,” or “Company,” or “We,” or “Us,” or “Our”), is a distributor of loose-leaf and bagged tea and related teaware products (“Products”) located on Our website at www.turquoisecanteen.com (“Site”).

Please read this document carefully because this Privacy Policy (“Policy”), along with Our terms and conditions, incorporated by reference, describe the legally binding agreement between You (referred to hereinafter as, “You,” or “User,” or “Your”, or “Visitor”) and Us. More specifically, this Policy intends to describe Our intended use of any of Your Data, navigational data, personal or sensitive information acquired, stored and/or maintained through Your use of Turquoise Canteen. It also describes Your choices regarding use, access, rights and correction, and deletion of Your personal information. If You do not agree with the data practices described in this Privacy Policy, You should not use any of Turquoise Canteen.

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SCOPE AND ACCEPTANCE OF THIS PRIVACY POLICY

By accessing Turquoise Canteen, You agree to comply with this Policy, and that Your visit and use of Turquoise Canteen, and any dispute directly arising out of Your use or misuse, shall be governed by this Policy. We may modify the terms of this Policy at any time in Our sole discretion, by posting amended terms to this Policy to the Site. If We believe a change to the Policy materially affects You or Your use of Our Site, We will send You an email, notifying You of the change made to this Policy.

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Your continued use of Turquoise Canteen thereafter shall constitute immediate acceptance of all revised, modified and/or amended terms to this Policy. However, You should review the most up-to-date version of the Policy from time-to-time on the Site. We will notify You of any material changes, amendments or modifications to the Policy through the Site, or through other communication. In the event You choose not to agree and accept the new, modified or amended Terms, You shall cease use of all the Turquoise Canteen and provide Us with written notice.

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Nothing in this Policy shall be deemed to confer any third-party rights or benefits. Our partners, affiliates, vendors, manufacturers, distributors, licensors and/or third-party websites may have additional privacy policy terms, restrictions, limitations and data collection and protection practices that You should review separately and independently from this Policy. We are not liable for the data collection, storage and usage practices of any third-party affiliate, vendor, licensor or the like. Some of the third-party affiliates that We use to provide Turquoise Canteen include, without limitation and subject to change; Wix, Wix Apps, Paypal, & Square.

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This Policy constitutes a binding agreement between You and Us. By accessing and/or using Turquoise Canteen, Turquoise Canteen branded pages or applications on third party social media (e.g. Facebook, Twitter, Instagram) or by giving Us Your Data, You accept the practices described in this Privacy Policy.

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Essential information we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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How we collect personal information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Why we collect information

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

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How do you store, use, share and disclose your site visitors' personal information?

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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How do you communicate with your site visitors?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How can your site visitors withdraw their consent?

If you don’t want us to process your data anymore, please contact us at turquoisecanteentea@gmail.com.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at turquoisecanteentea@gmail.com.